Damaged or Defective Items
We know how frustrating this situation can be. Return shipping for damaged or defective items is free — just pick your preferred resolution:
- Replacement parts (e.g. table leg)
- A replacement item
- A refund
To get started:
1) Go to My Orders
2) Pick “Return Item” or “Replace Item or Parts”
3) Select “Damaged or defective”
4) Choose your resolution
We’ll provide return instructions for the damaged or defective item. Be sure to complete this process within 30 days of the delivery date.
We apologize for your less than perfect experience.